BA First = an amazing Business Class product?
I’ve been lucky enough to fly British Airways First Class a few times now, mostly because I find pretty good award availability from US cities to London when you get inside that 5-7 days before departure zone. What I appreciate about BA is that there is a very clear distinction between First and Business, and it’s one of the more attractive cabins you’ll sit in — I tend to prefer dark color schemes over light or shiny ones (I’m talking about you, EK!) because it feels more conducive to sleep and relaxation. So why am I calling it an “amazing business class product,” you ask?Â
What’s awesome:
- I almost always enjoy the BA cabin crew in first class
- great pajamas, which I actually saved (as I did on Cathay Pacific First Class)
- the styling of the seat, lamp, window/window shades and lighting scheme is great, perhaps my favorite cabin from that standpoint
What’s not:
- sometimes it feels more like a really, really good business class product, rather than true first class, given the cabin density
- power ports are poorly positioned
- I may be one of the few people who doesn’t like the dial used to adjust the seat recline
- seats could be more private
Probably the main issue here is cabin density, which incidentally is also why BA Business feels like the world’s best Premium Economy product (kind if like UA 777/747). It’s not as bad as the nose of BA’s 747, but it’s no A380 or 787-9. I also note that while the seat is comfortable and I can sleep well on it, it feels like a business class seat, and indeed resembles many reverse-herringbone cabins you see out there (Cathay, Delta, Qatar, American, Finnair, KLM, new AF, and so on….). Also, the Concorde room is great, but it, too, is somewhat condensed and often feels a bit crowded (review coming next month). But, I’m being a cabin snob no doubt, and everything else about the BA experience feels First Class, so I’m never disappointed when I spend points on a BA flight, and you won’t be, either.
The Gallery
Getting BA First Class on Points:
American Express just devalued its Membership Rewards transfers to British Airways Avios, so my recommendation if you want to score an award on BA with CC points would be to stick to Citi or Chase. The Chase Sapphire Preferred card is my  go-to from Chase and seems to get a lot of press in the points blogger world, but lately I’ve been liking the Citi cards. The Citi Prestige card is great if you don’t mind the yearly fee (I find I get that fee back pretty quickly!), but if you don’t need/want the Admirals Club access etc., then the Citi ThankYou Preferred card is a good option and as of this posting no yearly fee.
The Bottom Line:
The late-booking bird gets the worm here, so if you can be flexible you’ll find good BA First award availability on late notice. And when you do that, you ultimately will not be disappointed with your First Class flight experience, especially if you can enjoy some of your ground time in the Concorde Room. If you want to impress your significant other with a crazy First Class experience, though, you might want to consider hopping on Lufthansa, Swiss, and if you’re a lucky FlyingBlue elite, Air France’s slick new First Class Cabin (review coming in August 😉
What else?
Have you flown British Airways First Class before? Did it blow you a way or did you feel like it was missing something like I did? Let me know in your comments below.
Comments7
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Steve Williams
I have flown BA First many times over the years most recently (with my wife and 8 yr old boy) a return trip LHR to BGI - August 2016. Personally I have always found it absolutely brilliant and as exactly as the name suggests. Reading through some reviews (not necessarily the one above) of the BA First experience I am surprised at some of the ‘knockers’. Some comments just seem a touch pernickety to my way of thinking. People fussing over the position of power points the food not quite Michelin star, the quality of the pyjamas, it's really not first class et cetera. If you are expecting the Orient Express then you will be suitably disappointed but as a luxury air travel product and service combined I think it stands up well. You have to combine the whole package in my opinion starting from check-in, the lounges and of course the service. I think BA staff are really hard to beat for service especially the more experienced ones who have been there seen it done it. BA have made quite a few changes as I understand it bringing in new contracts for their cabin crew and there does seem to be a slightly younger dynamic or perhaps I’m just getting older. They will extend you every courtesy, ply you non-stop with Champagne (if you wish) and you can enjoy a meal for two at your very own little restaurant miles up in the air. Afterward you’ve eaten and indulged yourself can enjoy and nice kip or watch a move in bed. What more can you ask for? The negative comments in my opinion tend to come from people who simply expect too much or are a tad spoilt. Perhaps having perhaps really pushed the boat or for those aspirational First Class travellers it may come as a disappointment having laboured under the misapprehension that rose petals were thrown before your every step in First Class. If you are lucky enough to travel in First Class my advice is to just enjoy it and stop looking for the very small faults that you will find in almost any product if you are so inclined. Life is too short.
seatlink
Fair criticism! I think I might've just hit a rough patch with a few BA flights in between some standouts like Singapore and Etihad...but I recently revisited BA F on their 787-9 and it was excellent -- I think you'll find this review more reasonable and representative of what the BA F experience can be: New First Class on British Airways 787-9
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